Terms & Conditions

Terms & Conditions Effective date: October 13, 2026 Last updated: October 13, 2026 These Terms & Conditions (“Terms”) govern access to and use of IntlRune, including the IntlRune website, application, APIs, translation functionality, workspaces, file-processing features, and related services (collectively, the “Service”). The Service is operated by: FLOWQE SOLUTIONS SRL IDNO: 1023600066800 Bd. Decebal 139/5, ap. 61 MD-2060 Chișinău Republic of Moldova Website: https://intlrune.com Legal and contractual contact: privacy@intlrune.com By creating an account or using IntlRune, you agree to these Terms. If you do not agree to these Terms, do not use the Service. ________________________________________ 1. Eligibility and Acceptance 1.1 Minimum Age You must be at least 18 years old to create or use an IntlRune account. By using the Service, you represent that you meet this requirement. 1.2 Individual and Business Users IntlRune may be used by both individuals and businesses. If you use IntlRune on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, references to “you” may include both you and the organization you represent. 1.3 Terms and Privacy Policy By creating an account, you agree to these Terms and acknowledge that you have read the IntlRune Privacy Policy. Acceptance of the Privacy Policy itself does not constitute consent to every type of personal-data processing described in it. ________________________________________ 2. The IntlRune Service IntlRune provides translation and localization functionality, including AI-assisted translation, project and file management, workspaces, storage, translation-related usage management, and associated tools. The functionality available to you depends on your plan, configuration, usage limits, and applicable Service features. IntlRune may evolve over time, and not every feature will remain permanently available. ________________________________________ 3. Accounts and Workspaces 3.1 Account Registration You must create an account to use IntlRune. You agree to provide information that is reasonably accurate and complete and to keep relevant account information current. We may refuse, restrict, suspend, or terminate accounts created using materially false, misleading, fraudulent, or abusive information. 3.2 One Account per User You must not create or operate multiple accounts for the purpose of: • bypassing Free-plan limits; • repeatedly obtaining free allowances; • avoiding usage quotas; • evading account restrictions; • avoiding suspension; • bypassing storage, AI, project, namespace, or other limits; or • otherwise obtaining capacity or functionality to which you are not entitled. We may restrict or terminate accounts reasonably believed to be used for such purposes. 3.3 Credentials You are responsible for maintaining the confidentiality of your account credentials. You must not: • share your password with other users; • operate one personal login as a shared account; • sell or transfer credentials; • knowingly allow unauthorized access; or • publish authentication credentials. Each person using IntlRune should normally use their own authorized account. 3.4 Security Incidents You must notify us promptly if you become aware of suspected unauthorized access to your account. Security issues may be reported to: privacy@intlrune.com We may reset credentials, invalidate sessions, temporarily restrict access, or take other reasonable measures to protect the account or Service. 3.5 Responsibility for Account Activity To the maximum extent permitted by law, you are responsible for activity performed through your account where the activity results from: • your own use; • authorized use by another person; • intentional sharing of credentials; or • failure to take reasonable security precautions after becoming aware of compromise. This does not make you automatically responsible for unauthorized activity caused solely by a security failure attributable to IntlRune. 3.6 Teams and Workspaces IntlRune may support shared organizations, teams, and workspaces. Roles may include, for example: • Owner; • Administrator; • Member. Available permissions may differ by role. 3.7 Workspace Administration Depending on their permissions, Owners or Administrators may be able to: • invite users; • remove users; • assign permissions; • delete projects; • manage files; • manage billing; • manage subscriptions; • purchase additional capacity; and • configure workspace settings. Workspace owners and administrators are responsible for managing appropriate access to Customer Content. 3.8 Company Email Addresses Use of a company email address does not automatically make the company the owner of an individual's personal account. Organizations should use workspace and role functionality rather than sharing employee passwords. 3.9 Workspace Deletion Only authorized users, such as an Owner or Administrator, may delete a multi-user workspace where the Service requires such authorization. Workspace deletion may result in permanent deletion of Customer Content. Users should export important information before deletion. ________________________________________ 4. Plans, Subscriptions and Payments 4.1 Free and Paid Plans IntlRune may offer: • a Free plan; • monthly paid subscriptions; • annual paid subscriptions; • additional usage extensions or add-ons; and • other plans displayed through the Service. The applicable features, quotas, and prices are displayed on the website or within the Service. 4.2 Usage Limits Plans may include limits relating to: • storage; • AI token usage; • translation usage; • number of projects; • number of namespaces; • number or size of files; • number of users; • API or technical usage; and • other Service resources. Different plans may use different combinations of limits. 4.3 Usage Expiration Unless expressly stated otherwise, usage allowances apply only to the relevant billing period. Unused allowances: • do not roll over; • are not redeemable for cash; • are not transferable between unrelated accounts; and • expire when the applicable period ends. 4.4 Additional Capacity IntlRune may allow users to purchase additional capacity beyond their plan. This may include additional: • AI usage; • storage; • projects; • namespaces; • users; or • other functionality. The price and conditions applicable to an extension will be shown before purchase. Unless expressly stated otherwise, purchasing additional capacity does not permanently change the underlying subscription plan. 4.5 Automatic Renewal Paid subscriptions automatically renew at the end of each billing period unless cancelled. Monthly subscriptions generally renew monthly. Annual subscriptions generally renew annually. By purchasing an automatically renewing subscription, you authorize the applicable payment provider to process recurring charges. 4.6 Payment Provider Payments are currently processed using PayPal. We may add or replace payment providers in the future. Payment providers may impose their own terms, verification procedures, currency-conversion rules, and payment requirements. 4.7 Cancellation You may cancel future automatic renewal of your subscription. Unless otherwise required by law: • your paid access continues until the end of the paid billing period; • cancellation stops future renewal; • cancellation does not ordinarily create a refund for unused time. 4.8 Refunds Except where required by applicable law or expressly agreed by FLOWQE SOLUTIONS SRL, payments are non-refundable. This includes, to the extent permitted by law: • unused subscription time; • unused AI allowances; • unused storage; • unused capacity; • voluntary failure to use the Service; and • cancellation before the end of the paid period. Nothing in these Terms limits mandatory consumer refund, withdrawal, conformity, price-reduction, or termination rights that cannot lawfully be excluded. 4.9 Failed Payments If a payment fails, we or the payment provider may retry collection for a reasonable period. During this time we may: • notify you; • request updated payment information; • temporarily restrict paid functionality; or • allow limited continued access. If payment remains unsuccessful, your subscription may expire or your account may be downgraded to the Free plan, where available. 4.10 Downgrades If your account is downgraded and your usage exceeds the limits of the new plan, certain functionality may be restricted. We do not intend to automatically delete Customer Content solely because a paid subscription ends without applying the deletion or notice provisions described elsewhere in these Terms. 4.11 Price Changes We may change subscription pricing. A price increase will not ordinarily apply to a billing period that has already been paid. For an existing subscription, a new price will generally apply from a future renewal after reasonable advance notice. If you do not agree with the future price, you may cancel before the affected renewal. 4.12 Taxes You are responsible for providing accurate billing, company, tax, and invoicing information. Applicable VAT, sales tax, or other taxes may be charged where required by law. ________________________________________ 5. Free Accounts 5.1 Free Plan The Free plan is provided without a guaranteed minimum duration. We may: • modify it; • reduce its limits; • change included features; • restrict functionality; • replace it; • discontinue it; or • stop offering Free accounts altogether. Where reasonably practicable, we will provide notice before a change that results in permanent deletion of existing Customer Content. 5.2 Inactive Free Accounts We may delete a Free account that remains inactive for at least 60 consecutive days. Before deletion, we will seek to provide reasonable advance notice to the email associated with the account. Where reasonably practicable, users will have an opportunity to: • sign in; • export Customer Content; • upgrade; or • otherwise keep the account active. ________________________________________ 6. Customer Content 6.1 Ownership You retain your rights in Customer Content that you submit through IntlRune. FLOWQE SOLUTIONS SRL does not claim ownership merely because Customer Content is uploaded or processed through the Service. 6.2 Limited License By submitting Customer Content, you grant FLOWQE SOLUTIONS SRL a limited, non-exclusive right to: • receive; • host; • store; • copy; • transmit; • translate; • process; • back up; • display to authorized users; and • make available for download only as reasonably necessary to provide, maintain, secure, support, or legally operate the Service. 6.3 Responsibility for Content You represent that you have the rights, permissions, licenses, and legal authority necessary to: • submit Customer Content; • instruct us to process it; • transmit it through relevant service providers; • translate it; and • use the resulting translations. 6.4 Copyrighted Material You may use IntlRune to translate copyrighted or proprietary material that you do not personally own only where you have the legal right or authorization to do so. 6.5 Confidential Material IntlRune may be used to process confidential business information. You are responsible for determining whether particular confidential information is appropriate to submit to a cloud and AI-based service. 6.6 Sensitive Data IntlRune is not designed as a specialized system for routine storage of highly sensitive regulated data. Users should avoid submitting highly sensitive personal data unless necessary, lawful, and appropriately safeguarded. 6.7 Credentials and Secrets IntlRune must not intentionally be used to store: • passwords; • private cryptographic keys; • API secrets; • access tokens; • authentication recovery codes; • payment-card credentials with security codes; or • similar security secrets. IntlRune is a translation and localization service, not a credential vault. ________________________________________ 7. AI-Generated Translations 7.1 AI Processing IntlRune uses artificial-intelligence technologies, including third-party AI services, to provide translation functionality. 7.2 No Accuracy Guarantee AI-generated translations may contain: • errors; • omissions; • incorrect terminology; • ambiguity; • formatting problems; • factual inaccuracies; or • other unexpected results. FLOWQE SOLUTIONS SRL does not guarantee that translations will be accurate, complete, error-free, or suitable for a particular purpose. 7.3 Human Review You are responsible for reviewing output before relying on it. Human review is especially important for: • legal documents; • contracts; • regulatory materials; • healthcare or medical information; • safety instructions; • emergency information; • financial information; • engineering or technical safety content; and • other high-risk uses. IntlRune is a productivity tool and is not a substitute for qualified professional review. 7.4 Commercial Use Subject to applicable law and these Terms, generated translations may be used commercially. FLOWQE SOLUTIONS SRL does not claim ownership of translations generated specifically for you. To the extent FLOWQE SOLUTIONS SRL obtains transferable rights in generated output, we grant or transfer the rights reasonably necessary for you to use that output. We do not guarantee that AI-generated material is eligible for copyright protection in every jurisdiction. 7.5 No Training by IntlRune FLOWQE SOLUTIONS SRL does not use Customer Content to train its own general-purpose AI models unless separately agreed with the customer. ________________________________________ 8. Acceptable Use You must not use IntlRune for unlawful, abusive, malicious, or materially harmful activity. 8.1 Prohibited Content You must not knowingly submit or process content that: • violates applicable law; • infringes intellectual-property rights; • is fraudulent; • is unlawfully defamatory; • contains malware; • facilitates phishing; • facilitates scams; • facilitates credential theft; • is designed to compromise systems or accounts; or • otherwise creates serious unlawful or security risks. 8.2 Technical Restrictions Except where expressly permitted by us or applicable law, you must not: • reverse engineer IntlRune; • attempt to derive non-public source code; • scrape the Service; • bypass technical restrictions; • evade quotas or limits; • perform unauthorized security testing; • probe or scan infrastructure without permission; • interfere with the Service; • introduce malware; • gain unauthorized access; • resell IntlRune access without authorization; or • use non-public IntlRune technology or unauthorized access to reproduce a competing service. This does not prohibit lawful independent development using your own technology or publicly available information. 8.3 Spam and Abuse IntlRune may not be used for: • spam; • phishing; • credential theft; • scams; • malware distribution; • fraudulent automation; or • other materially abusive activity. ________________________________________ 9. Enforcement and Suspension 9.1 Proportionate Enforcement If we reasonably believe an account, workspace, or Customer Content violates these Terms, we may: • issue a warning; • request correction; • restrict functionality; • remove content; • suspend access; or • terminate an account. 9.2 Opportunity to Cure For ordinary violations that can reasonably be corrected, we will generally seek to provide notice and a reasonable opportunity to remedy the problem before permanent termination. 9.3 Immediate Action We may act immediately where reasonably necessary because of: • unlawful activity; • fraud; • phishing; • malware; • credential theft; • significant security threats; • attacks on systems; • unauthorized access; • serious abuse; • valid legal requirements; or • conduct presenting substantial risk to IntlRune or others. 9.4 Content Removal We may remove, quarantine, disable, or restrict content where reasonably necessary to: • comply with law; • address infringement; • protect infrastructure; • investigate fraud; • address security incidents; or • enforce these Terms. 9.5 No General Monitoring Duty FLOWQE SOLUTIONS SRL does not undertake a general obligation to review or approve all Customer Content. The fact that content is processed by the Service does not mean we have reviewed or endorsed it. ________________________________________ 10. Service Availability 10.1 No Public SLA FLOWQE SOLUTIONS SRL aims to provide a highly reliable Service. However, unless separately agreed in writing, IntlRune is provided without a guaranteed uptime commitment or SLA. 10.2 Outages The Service may experience interruptions due to: • maintenance; • software defects; • infrastructure failures; • third-party provider failures; • network outages; • security incidents; • deployment changes; • capacity limitations; • events outside our reasonable control; or • other technical circumstances. 10.3 Maintenance We may perform scheduled or emergency maintenance. Where reasonably practicable, we may notify users in advance of maintenance expected to materially affect availability. 10.4 Third-Party Dependencies IntlRune relies on third-party providers including cloud, AI, authentication, payment, communication, and analytics services. To the maximum extent permitted by law, FLOWQE SOLUTIONS SRL is not responsible for interruptions primarily caused by third-party infrastructure outside our reasonable control. ________________________________________ 11. Changes to the Service IntlRune is an evolving product. We may: • add features; • remove features; • modify functionality; • change technical requirements; • modify interfaces; • change quotas; • replace providers; • discontinue file formats; • discontinue integrations; or • otherwise change the Service. For material reductions to paid functionality, we will seek to provide reasonable advance notice where practicable. Nothing in these Terms requires FLOWQE SOLUTIONS SRL to operate a particular feature indefinitely. Mandatory consumer rights remain unaffected. ________________________________________ 12. User Backups and Data Loss IntlRune maintains operational backups for disaster-recovery purposes. These backups are not intended as a permanent user-controlled archival system. You are responsible for maintaining independent copies of Customer Content that is important to you. We strongly recommend regularly exporting important translation files and projects. To the maximum extent permitted by law, we do not guarantee that Customer Content will never be: • lost; • corrupted; • damaged; • deleted; or • temporarily unavailable. ________________________________________ 13. Beta and Experimental Features We may offer functionality identified as: • beta; • preview; • experimental; • early access; or • similar terminology. Such functionality may: • be incomplete; • contain errors; • change without notice; • have reduced support; • have additional limitations; • be discontinued; or • never become generally available. To the maximum extent permitted by law, Beta functionality is provided without additional warranties beyond those expressly required by applicable law. We may impose additional terms for particular Beta features. ________________________________________ 14. Support IntlRune may provide customer support depending on the user's plan. Unless a separate written agreement expressly states otherwise: • we do not guarantee a specific response time; • we do not guarantee a specific resolution time; and • support availability may vary. Enterprise or custom agreements may provide different support obligations. ________________________________________ 15. Intellectual Property 15.1 IntlRune Intellectual Property Except for Customer Content and third-party materials, FLOWQE SOLUTIONS SRL owns or licenses the rights in IntlRune, including: • software; • source code; • object code; • architecture; • user interface; • visual design; • trademarks; • logos; • branding; • documentation; • website content; • proprietary functionality; and • related intellectual property. 15.2 Limited Right to Use the Service Subject to these Terms, FLOWQE SOLUTIONS SRL grants you a limited, non-exclusive, non-transferable, revocable right to use IntlRune for its intended purpose during the period in which your account is authorized. This does not transfer ownership of IntlRune or its underlying technology. 15.3 Feedback If you provide suggestions, ideas, feature requests, comments, or other feedback regarding IntlRune, you grant FLOWQE SOLUTIONS SRL the right to use that feedback without restriction or compensation to you. We may: • implement it; • modify it; • combine it with other ideas; • commercialize resulting functionality; or • choose not to use it. You should not provide feedback that you are not legally permitted to share. ________________________________________ 16. Disclaimers To the maximum extent permitted by applicable law, IntlRune is provided on an “as is” and “as available” basis. Except for rights or guarantees that cannot legally be excluded, FLOWQE SOLUTIONS SRL does not guarantee that: • the Service will always be available; • the Service will be uninterrupted; • every error will be corrected; • translations will be accurate; • IntlRune will satisfy every use case; • all file formats will work; • third-party services will remain available; or • Customer Content will never be lost. Mandatory statutory guarantees remain unaffected. ________________________________________ 17. Limitation of Liability 17.1 Excluded Losses To the maximum extent permitted by applicable law, FLOWQE SOLUTIONS SRL will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses. For business users, this includes, to the maximum extent permitted by law: • lost profits; • lost revenue; • loss of business; • lost opportunities; • loss of anticipated savings; • loss of goodwill; • business interruption; • loss or corruption of data; • replacement-service costs; and • similar indirect economic loss. 17.2 Business Liability Cap For users acting for business, professional, organizational, or commercial purposes, FLOWQE SOLUTIONS SRL's aggregate liability arising from IntlRune or these Terms will, to the maximum extent permitted by law, not exceed the total amount actually paid by the customer for IntlRune during the six (6) months immediately preceding the event giving rise to the claim. This is an aggregate cap. 17.3 Free-User Liability Cap If you have paid no fees to FLOWQE SOLUTIONS SRL for IntlRune during the six months preceding the relevant event, aggregate liability will, to the maximum extent permitted by law, not exceed EUR 50. 17.4 Mandatory Law Nothing in these Terms excludes or limits liability to the extent that applicable law does not permit such liability to be excluded or limited. Any such exception applies only to the extent legally required. 17.5 Consumers Nothing in these Terms removes mandatory consumer rights or remedies that cannot lawfully be waived. ________________________________________ 18. Business-User Indemnification This Section applies to users acting primarily for business, professional, organizational, or commercial purposes. To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless FLOWQE SOLUTIONS SRL and its directors, officers, employees, and contractors from third-party claims, liabilities, damages, reasonable legal costs, and expenses arising from: • Customer Content that infringes another person's rights; • unlawful Customer Content; • your material breach of these Terms; • your unauthorized use of the Service; • your violation of applicable law; or • your misuse of IntlRune that causes a third-party claim. This obligation does not apply to the extent that the relevant claim results directly from FLOWQE SOLUTIONS SRL's own conduct for which liability cannot lawfully be excluded. We will seek to notify you of a covered third-party claim where reasonably practicable. We may participate in the defense of the claim. You may not settle a claim in a manner that imposes liability, admission, or obligation on FLOWQE SOLUTIONS SRL without our prior written consent. ________________________________________ 19. Force Majeure To the maximum extent permitted by law, FLOWQE SOLUTIONS SRL will not be liable for delay or failure to perform caused by events beyond our reasonable control. Such events may include: • natural disasters; • war; • terrorism; • civil unrest; • governmental action; • sanctions; • power failures; • major Internet outages; • telecommunications failures; • widespread cloud-provider outages; • large-scale cyberattacks; • labor disputes; • epidemics or pandemics; • failures of critical third-party infrastructure; or • other comparable events outside our reasonable control. This Section does not remove rights that applicable mandatory law does not permit us to exclude. ________________________________________ 20. Cancellation and Termination 20.1 Subscription Cancellation Cancelling a paid subscription stops future renewals. Paid access normally continues until the end of the current billing period. 20.2 Voluntary Account Deletion You may delete your account before the subscription period ends. If you do so: • access may terminate immediately; • Customer Content may be scheduled for deletion; • unused subscription time may be lost; and • no voluntary refund will ordinarily be provided. 20.3 Irreversible Deletion Account, workspace, project, and file deletion may be irreversible. You are responsible for exporting anything you wish to keep. 20.4 Termination for Breach We may terminate or suspend accounts for material breaches of these Terms. For correctable violations, we will generally seek to provide notice and a reasonable cure opportunity. Serious violations may result in immediate action. 20.5 No Refund for Serious Breach Where we terminate a paid account because of a serious violation attributable to the user, unused subscription fees are generally non-refundable except where mandatory law requires otherwise. 20.6 Termination Without User Fault If FLOWQE SOLUTIONS SRL terminates an active prepaid subscription for reasons unrelated to user breach and does not provide a substantially equivalent continuation, we will generally provide a prorated refund for the unused prepaid portion. 20.7 Service Discontinuation We may permanently discontinue all or part of IntlRune. Where reasonably practicable, we will provide advance notice and an opportunity to export Customer Content. If a prepaid paid Service is discontinued before the paid period ends, affected users will generally receive a prorated refund for unused prepaid time. 20.8 Survival Provisions relating to matters such as: • payment obligations; • ownership; • intellectual property; • disclaimers; • liability; • indemnification; • governing law; • disputes; and • other provisions that by their nature should survive continue after termination. ________________________________________ 21. Privacy and Data Processing Use of IntlRune is also subject to the IntlRune Privacy Policy. Where FLOWQE SOLUTIONS SRL processes Customer Personal Data on behalf of a business customer, additional data-processing terms or a Data Processing Agreement may apply. Where a signed DPA or other written agreement conflicts with these Terms on a matter specifically governed by that agreement, the signed agreement controls to the extent of the conflict. ________________________________________ 22. Governing Law and Disputes 22.1 Governing Law These Terms are governed by the laws of the Republic of Moldova, without regard to conflict-of-law principles requiring another jurisdiction's law. For consumers, this choice does not deprive the consumer of mandatory protections that applicable law does not permit to be waived. 22.2 Informal Resolution Before formal proceedings, the parties agree to make a reasonable good-faith effort to resolve disputes informally. Notices should be sent to: privacy@intlrune.com The parties should generally attempt resolution for up to 30 days. This does not prevent urgent applications for interim or protective relief. 22.3 Business Users For business, professional, organizational, or commercial users, the courts located in Chișinău, Republic of Moldova have exclusive jurisdiction to the maximum extent permitted by applicable law. 22.4 Consumers For consumers, Moldovan law and Moldovan courts are intended to apply where legally permitted. However, nothing in these Terms requires a consumer to give up a jurisdiction, venue, or mandatory consumer-protection right that applicable law does not permit the consumer to waive in advance. 22.5 No Mandatory Arbitration These Terms do not require private arbitration. Unless separately agreed, disputes are resolved before the competent courts. ________________________________________ 23. Changes to These Terms FLOWQE SOLUTIONS SRL may update these Terms. Reasons may include: • Service changes; • new features; • changed subscription models; • changed providers; • legal requirements; • security requirements; or • clarification of existing provisions. Minor or non-material changes may become effective upon publication or on the date stated in the updated Terms. For material changes affecting existing users, we will seek to provide reasonable advance notice where required or reasonably practicable. Notice may be provided by: • email; • application notification; • website notice; or • another reasonable electronic method. Continued use after the effective date constitutes acceptance to the extent permitted by law. Where mandatory law requires additional consent or termination rights, those requirements will apply. ________________________________________ 24. Assignment 24.1 Assignment by FLOWQE SOLUTIONS SRL FLOWQE SOLUTIONS SRL may transfer or assign these Terms in connection with: • a merger; • acquisition; • restructuring; • sale of IntlRune; • sale of substantially all relevant assets; or • transfer to an affiliated or successor company. 24.2 Assignment by Users You may not transfer your rights or obligations under these Terms without prior written consent from FLOWQE SOLUTIONS SRL. ________________________________________ 25. Entire Agreement These Terms, together with: • the IntlRune Privacy Policy; • plan and pricing information shown at purchase; • applicable order details; • any applicable DPA; and • any expressly incorporated additional terms form the agreement governing your use of IntlRune. Where a separately signed Enterprise, commercial, DPA, or other written agreement expressly conflicts with these Terms, the separately signed agreement controls to the extent of that conflict. ________________________________________ 26. Severability If any provision of these Terms is found invalid, unlawful, or unenforceable, it will be limited or interpreted to the minimum extent necessary to make it enforceable where possible. If that is not possible, the affected provision will be severed. The remaining Terms will continue in effect. ________________________________________ 27. No Waiver Failure by FLOWQE SOLUTIONS SRL to enforce a provision immediately does not waive the right to enforce it later. A waiver concerning one breach does not automatically waive another breach. ________________________________________ 28. Relationship of the Parties These Terms do not create: • a partnership; • joint venture; • employment relationship; • fiduciary relationship; or • agency relationship between you and FLOWQE SOLUTIONS SRL. Neither party may bind the other unless expressly authorized. ________________________________________ 29. Electronic Communications You agree that contractual and operational communications may be provided electronically, including by: • email; • account notifications; • application messages; or • notices on the IntlRune website. You are responsible for maintaining a valid email address associated with your account. ________________________________________ 30. Conflicting Customer Terms Terms contained in a customer's purchase order, procurement document, email, or other unilateral document do not modify these Terms unless FLOWQE SOLUTIONS SRL expressly agrees to the modification in writing. ________________________________________ 31. Contact Questions concerning these Terms may be sent to: FLOWQE SOLUTIONS SRL IDNO: 1023600066800 Bd. Decebal 139/5, ap. 61 MD-2060 Chișinău Republic of Moldova Email: privacy@intlrune.com Website: https://intlrune.com